Privacy Policy

Last updated: January 2026

Disclaimer: In case of any discrepancy or difference, the English version of this Privacy Policy shall prevail.

Introduction

AutoKart (“we”, “our”, “us”) values the trust you place in us and recognizes the importance of secure transactions and information privacy. This Privacy Policy describes how AutoKart Store and its affiliates collect, use, share, store, and protect your personal information through our website, mobile application, and other digital platforms (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy and consent to the collection, use, processing, and disclosure of your information as described herein.

Scope of This Policy

This Privacy Policy applies to all current and former visitors, users, customers, and registered account holders of AutoKart. It covers personal information collected online and offline, including through customer support, promotions, and communications.

Information We Collect

We may collect the following categories of information:

Personal identification information such as full name, mobile number, email address
Account credentials and login information
Billing and shipping addresses
Order history, transaction details, and payment method information
Device information including IP address, browser type, operating system
Usage data such as browsing behavior, search history, and page interactions

How We Use Your Information

To create and manage user accounts
To process orders, payments, returns, and refunds
To communicate order status, delivery updates, and service notifications
To provide customer support and resolve disputes
To improve website performance, products, and services
To detect, prevent, and investigate fraud or security issues

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, remember preferences, and personalize content. You may choose to disable cookies via your browser settings; however, some features of the Platform may not function properly.

Sharing of Information

We do not sell or rent your personal information. Information may be shared with:

Logistics partners for order delivery
Payment gateway providers for secure transaction processing
Technology service providers for hosting and analytics
Law enforcement or regulatory authorities when required by law

Data Storage and Retention

Your personal information is stored on secure servers located in India. We retain information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Data Security

AutoKart implements reasonable security practices including encryption, access controls, and regular security reviews to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

Access and review your personal data
Update or correct inaccurate information
Request deletion of your account (subject to legal obligations)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

For any privacy-related concerns, contact us at support@autokart.com.